Shipping policy

We are committed to delivering your order quickly and securely. Please review our shipping details below:

PROCESSING TIME:

All orders are processed within 2-3 business days after payment is received.
Processing times do not include weekends or public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

UK SHIPPING:

Estimated delivery time: 2-4 business days from dispatch.

Tracking information will be provided once your order has shipped.

 

INTERNATIONAL SHIPPING:

We now offer international shipping to selected countries, including the United States and the European Union.

Estimated delivery times:

• Europe: 2-11 business days from dispatch.

• United States: 3-17 business days from dispactch.

• Delivery times may vary depending on destination and customs processing.

Shipping rates are calculated at checkout based on your delivery location.

All prices are displayed in your local currency where applicable.

 

CUSTOMS AND DUTIES:

International orders may be subject to customs duties, taxes, or import fees once they arrive in your country.

These charges are determined by your local customs authority and are the responsibility of the customer. Studio Of Osai™ is not responsible for additional customs fees or delays caused by customs processing.

 

ORDER TRACKING:

Once your order has shipped, you will receive an email with tracking details. You can use the tracking number to monitor your package’s delivery status.

 

SHIPPING ADDRESS:

Please ensure that your shipping address is accurate and complete when placing your order.

Studio Of Osai™ is not responsible for any lost or delayed packages due to incorrect or incomplete address information.

SHIPPING COSTS:

Shipping costs are calculated at checkout based on your location and order value. 

All applicable shipping fees will be displayed before you complete your purchase.

SHIPPING DELAYS:

While we aim to dispatch and deliver all orders within the stated timeframes, occasional delays may occur due to:

• High demand

• Carrier disruptions

• Weather conditions

• Customs clearance processes

We appreciate your patience and understanding.

RETURNS & EXCHANGES:

For more information on returns or exchanges, please refer to our Returns and Exchanges Policy.